It's time to get down to business.
Whether you'd like one of my package services, or you have a specific project you need a quote on, please fill out the form below, and I'll get back to you within 24 hours or the first sentence is on me.
Frequently Asked Questions
1. So how does this work?
Once I receive your message, I'll send you a form to fill out with the details of your project. Then we can have a quick chat on the phone, over Skype, or if you're in Berlin, face-to-face.
Once we've ironed out the details, I'll send you a firm quote. Once you agree, I'll send an invoice for the up-front payment, and a contract.
Once I have all the necessary materials, I'll get to work, and have a first draft back to you within the specified timeframe. You can make comments, and I'll make revisions.
If it's applicable, we can split test the various options, and refine our decision.
Once we're both happy, I'll send the invoice for the remaining balance which is due two weeks after the project is completed.
Once it's over, you'll be so happy, that you'll refer me to all your friends, family, and colleagues. Thanks!
2. How do you make your quotes?
I quote for value, not for time. You'll receive an itemized quote from me for your entire project. This lets you know exactly what you'll be getting, and what it'll cost. No surprises. There are no hidden fees, or extra costs in case a project takes longer than it should, and I allot for 2 rounds of revisions, but you won't be charged extra in case we have to do another (although this almost never happens, usually 1 round is enough).
3. How do I make payments?
I accept payments via Stripe (accepts all major credit cards) , or by IBAN transfer if you're within the EU. I'll send you an invoice with payment instructions.
4. Do I have to pay up-front?
I charge 50% up front, with the remainder due 2 weeks after the project is completed.
4. What currencies do you accept?
I accept both USD and EUR.
5. Can you work on my project, like, tomorrow?
Probably not, but it doesn't hurt to ask. My usual lead time is 1-2 weeks, but it could be more or less depending on how busy I am. If you absolutely NEED me to drop everything and finish your project within 72 hours, or want me to work over the weekend, I charge a 35% rush fee.
6. Are you going to miss deadlines, not answer emails, or drop off the face of the Earth?
No. I am a professional, and my reputation depends on the quality of the service I provide. I only submit work that I believe to be of the very best quality, and I'll never leave you hanging. After all, the best customers are repeat customers, and I hope to bring you back for more (now you know my master plan).